Curbi support

How can we help?

Contact Decodation LLC about your account, a private parking space or a booking.

Response time

Our human support response target is within two business days, Monday-Friday, Pacific time. An automatic in-app acknowledgement confirms receipt only; it does not resolve a case, approve a refund or change a booking.

About a booking or listing

Include the booking or listing reference, what happened and the best email to reach you. Do not send passwords, full card numbers or private access codes.

Account and data requests

Email decodationllc@gmail.com from the email associated with your Curbi account. You can request account deletion without reinstalling the app.

Safety concerns

For immediate danger or an emergency, contact local emergency services. Curbi support is not an emergency service.

Get the app

View Curbi on Google Play. The App Store version is coming soon. Check mobile app availability or open Curbi on the web.